THE results of a six-week-long survey open to all Mid Devon residents were discussed by the Council’s Cabinet on March 4.

The resident and budget survey ran from October 30 to December 11, 2024, with 433 residents completing the “Let’s Talk Mid Devon 2024” questionnaire.

The Council says results from the survey have been used to feed into its budget setting process and will play an important role in shaping upcoming projects and service improvements, ensuring that community priorities are reflected in decision-making.

Questions included topics such as climate change and dealing with economic pressures, as well as listening to how communities feel about current service provision and where the Council can improve.

Andrew Jarrett, Deputy Chief Executive and S151 Officer, said: “We are grateful to everyone who took the time to share their views. The survey provides valuable insights into what matters most to our community, and we are committed to using this feedback to tailor our services.

“It is positive to see that most questions have seen improved responses compared to last year’s survey. While there is always more work to do, it’s reassuring to see that the steps that we’ve taken so far are making a difference.”

Findings include:

• Percentage of residents that are very or fairly satisfied with the way the Council runs things increased from 41.1 per cent to 51.8 per cent.

• Percentage of residents that are very or fairly satisfied with the Council’s customer service towards residents and/or businesses increased from 33.7 per cent to 42.3 per cent.

A summary of the results is now available.

The Council says Cabinet members will now work with service managers to establish improvement plans to address residents’ feedback.

Residents with further feedback are encouraged to get in touch via the Customer Feedback form on: https://my.middevon.gov.uk/.