DEVON and Somerset Fire and Rescue Service (DSFRS) has started a consultation process on changing its response to automatic fire alarms.

Its crews respond to an average of 16 false alarms every day due to automatic fire alarms, placing what it says is an unnecessary burden on the Service’s resources and its ability to be ready and available for genuine emergencies.

In the last five years, DSFRS has been alerted to more than 55,000 automatic fire alarms, out of which just 42 needed the hose reel jet from one of its fire engines, which is less than 0.08 per cent.

DSFRS is looking to see how it can reduce the number of automatic fire alarms it attends to make the Service more efficient, and make sure firefighters are able to respond to genuine emergencies.

DSFRS Chief Fire Officer Gavin Ellis said: “We will always attend if someone has reported a sign of fire.

“We will also always attend domestic properties, such as houses, or where there is a known night-time sleeping risk.

“I’m aware that any change to fire response can make people feel unsettled. Any change is only to what we will do in response to an automatic alert, not a report of a fire.”

More detailed information about the consultation, and a link to a public survey for feedback, is available on the DSFRS website at: https://www.dsfire.gov.uk/about-us/AFA-consultation .

There will also be opportunities to join focus groups to discuss the options.

The information on the website sets out the reasons why DSFRS feel further change is needed and the options it is proposing to tackle the problem.

For further information, email: [email protected] or call 01392 261287.

You can view and download a copy of the full consultation document from the website: https://www.dsfire.gov.uk/sites/default/files/2025-01/afa_consultation_document.pdf .